Returns Management
Depending on payment method and gender the average return rate in the fashion industry can be over 50%. So that you do not have to worry about it, we take over the handling of all returns for you.
Good reasons to use the Shirtee Returns Management
Especially in the e-commerce fashion sector it is highly likely that every second shipped package will be returned. This means for you that every second parcel that we ship out for you will be returned to your address.
This also means for you, that you have to accept, unpack, check and store these packages. This costs a lot of time and money – according to the portal retourenforschung.de up to 17.70 โฌ per returned order.
Spend your time on better things and let us take care of your return management.
Goods receipt and inspection
Receipt and evaluation of the returned products according to our standard criteria
Short processing times
Warehousing
Returns without defects will be put in stock in our warehouse for resale.
Returns overview
Shipping of stored products
If one of your customers orders one of your products, which has been returned to our warehouse, we package and ship the stored product instead of producing new one.
The advantages of our returns program
Compared to a usual, manual return system our return management program offers you various benefits.
How you integrate our returns management into your shop
Implementing our return management program into your online shop is pretty easy. Here a short overview of how it works.
1
Registration
Subscribe to our returns management program in your Shirtee.Cloud dashboard.
2
iFrame Form
Embed our returns program iFrame on one page in your online shop. From here we take care of the rest.
3
Customer Link
4
Return Ticket
As soon as your customer fills out the form the return is registered and we send your customer the return address by e-mail.
5
Shipping
6
Warehousing
Upon package arrival at our warehouse we will inspect and store them.
Returns Management Prices
8.40 โฌ/ month
Monthly Fee
Base price for our returns program subscription.
1.22 โฌ/ per order
Warehousing
Handling fee per returned order
- quality control
- warehousing
- Return Address Labels
1.22 โฌ/ per order
Price per order
Handling fee per order for picking products out of our warehouse
0.38 โฌ/ per item
Price per item
Handling fee for packing
Example: Your customer orders 2 items from your shop, which have been returned and stored in our warehouse. Then you pay a total of 1.98 โฌ for processing, picking and packaging ( 1.22 โฌ handling fee per order + 2 x 0.38 โฌ for the two items).
(all prices are excl. VAT)
Make better use of your time
Subscribe to our returns management so that you have more time for your business.
