We produce and ship within 2-3 working days after receiving your order.Processing can take a little longer during peak or crisis times.For items that are provided with branding options, different provisions apply, which you can see here. After the order has been handed over to DHL, the delivery time in Germany is approx. 2-3 days, …
How long does it take to process an order before it gets shipped? Read More »
As long as the order has not been transferred to Shirtee.Cloud and no Shirtee ID was generated yet, you can still change it.Should you no longer be able to change or cancel your order, simply let us know or contact our dropshipping support. How helpful was this article?
Please check if your Shirtee Wallet is charged.You will also find in the Shirtee.Cloud Dashboard, a “Sync Order” button at the tab of your shop system or marketplace under “Order List”, which you can press to synchronize again.Still doesn’t work? Contact our dropshipping support so that we can take care of processing your order as …
An order was not transferred to Shirtee.Cloud, what now? Read More »
You can find an overview of the shipping costs here. How helpful was this article?
Because we send all orders in your name, returns are sent back to your adress.If you want us to take care of your returns, book our returns management.We will then take care of the incoming goods, storage and shipping of all your returns, this will save you the stress of having to process all returns …
If you sell other products in your shop in addition to your print-on-demand products from Shirtee.Cloud, but want to have them shipped together.When you have a lot of products but prefer to spend your time marketing and building your brand.If you’d rather leave packaging and shipping to the experts.If you run an e-commerce shop but …
No, it no problem. Only orders of items from Shirtee.Cloud are received and get processed by us. If someone orders a Shirtee.Cloud article and one that you for example store and ship yourself, your customer will receive several packages.If you want to store everything in one place and have it shipped in the same package, …
If there is not anything other noted, all prices are gross, including VAT. How helpful was this article?
You can determine the sales prices of your products yourself. There are no hidden costs or monthly fees from Shirtee.Cloud.The use of Shirtee.Cloud is free, you only pay the production and shipping costs as soon as a customer orders from you.Anything beyond that cost is your gain. How helpful was this article?
You can choose the pricing yourself. You can set the shipping cost as high or low as you want. If you want to offer your customers free shipping, you can increase your product prices accordingly. You can find an overview of the shipping costs that we charge you here. How helpful was this article?
You can find an overview of all print & embroidery products including the associated prices here.Are you still miss something or have special requests, simply contact our dropshipping support with your request. How helpful was this article?
You decide which payment method you offer in your shop.The choice of payment methods does not affect the connection to the Shirtee.Cloud. How helpful was this article?
The subject of taxes is very complex and varies from case to case, what means we cannot make a general statement about it.We therefore recommend that you ask your trusted tax consultant.Basically, however, it should be said that the sales you generate with Shirtee.Cloud are taxable and a part of your income.It is your responsibility …
Your are able to see the production status of your orders at the Shirtee.Cloud Dashboard, after pressing the “Order List” button in your shop or marketplace. How helpful was this article?
You select your shop or marketplace at the Shirtee.Cloud Dashboard, on the left at the menu.Next, you can choose all products you want to be deleted in your “Product List” and simply click on the trashcan. How helpful was this article?
After offering your products with a motif in your shop, you automatically guarantee to have the rights for it. If you violate the trademark and / or copyright nonetheless, you are responsible for it.The reason for this is, that all products are sold in the name of your shop, under your companys name. How helpful …
That depends on how much money you make. See the list of the long distant selling threshold here. How helpful was this article?
Shirtee is obligated by law to collect value-added tax (VAT) on orders that are fulfilled at our Europe location with a destination in the EU. If you’re a registered VAT payer and submit your VAT ID to us via Shirtee.Cloud Dashboard, then we’ll charge you 0% VAT. The exception is for orders going to Germany, …
Warehousing means your storing your goods in our warehouse. Every time an orders is placed in your online store, it will be forwarded to us.We pick, package and send the order under your brand to your customers. Warehouse orders are fulfilled within one business day. In the Shirtee.Cloud Dashboard you can check the stock of …
We recognized that you have already used this e-mail address on shirtee.com. Do you want to connect your new Shirtee.Cloud with your existing Shirtee.com account and use all your existing campaigns or do you want to start with a new account?
